Shipping policy

Munchkin Mall Shipping Policy

We’re here to make receiving your order simple. Below are our shipping options and estimated delivery times.

Shipping options

Business days are Monday through Friday, excluding public holidays. Order processing time is separate from these delivery estimates.

Shipping costs

For products advertised with shipping included, standard shipping is included in the listed product price.

Express shipping is available for eligible destinations at an additional charge. Available shipping options and any applicable charges are displayed at checkout before you complete your purchase.

Order confirmation and tracking

You’ll receive an order confirmation email after placing your order. Once your order ships, we’ll send your tracking information by email. Tracking updates may take some time to appear on the carrier’s website.

Delivery delays

Delivery times are estimates rather than guarantees. Weather, carrier disruptions, public holidays, or other unexpected circumstances may affect delivery. If your order has not arrived within the estimated timeframe, please contact us for assistance.

Shipping addresses

Please check your shipping address before placing your order. If you notice an error, contact us as soon as possible. Address changes may not be possible once an order has shipped.

Missing or damaged packages

If your package arrives damaged, appears to be missing, or is marked delivered but cannot be located, contact us with your order number. For damaged items, please include photos of the item and packaging so we can investigate and help resolve the issue.

Contact us

For shipping questions or help with your order, email theofficialmunchkinmall@gmail.com.